by The Open University
Available in 54 free installments
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After studying this unit you should be able to:
Demonstrate an understanding of competing perspectives on issues of communication, difference and diversity;
Demonstrate an understanding of the ways in which issues of ethnicity, gender and disability impact on interpersonal communication in care services;
Apply ideas about communication and difference to everyday interactions in health and social care contexts;
Analyse the ways in which ideas about difference can both reflect and reproduce inequalities between groups in the context of care services;
Identify strategies for working with difference and diversity in the context of challenging discrimination in health and social care contexts.
Original Copyright © 2004 The Open University. Now made available within the Creative Commons framework under the CC Attribution – Non-commercial licence (see http://creativecommons.org/licenses/by-nc-sa/2.0/uk/).
