Managing to meet service users' needs

by The Open University

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2.2 Video activity

This activity asks you to watch the three video clips below.

As you are watching, try to identify any examples you see of consultation and involvement, and what Jane sees as the key factors in the way Redcar & Cleveland Mind has developed these processes. Make notes in your Learning Journal.

Interactive content appears here. Please visit the website to use it.Launch high-resolution videoVideo 1View documentTranscriptInteractive content appears here. Please visit the website to use it.Launch high-resolution videoVideo 2View documentTranscriptInteractive content appears here. Please visit the website to use it.Launch high-resolution videoVideo 3View documentTranscript

Jane Reast went on to say that different leaders are required at different times. She explained that there needs to be explicit permission given by partners to different people at different times, in order that things can be moved forward.

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