by The Open University
Available in 17 free installments
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Social workers have to act within the law and can be called upon to justify their actions to courts and managers as well as to service users. The law can define a worker's accountability in some detail. Furthermore, service users have a right to complain. Social workers are also employees and thus can be called upon to justify their actions to their line management and agency; this will be outlined by their agency requirements.
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