How To Stop Worrying And Start Living

by Dale Carnegie

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William Allen White-"the most celebrated small-town newspaper editor in history"-looked back and described the young man he had been fifty years earlier as "swell-headed ... a fool with a lot of nerve ... a supercilious young Pharisee ... a complacent reactionary."

Twenty years from now maybe you and I may be using similar adjectives to describe the persons we are today. We may. ... who knows?

In previous chapters, I have talked about what to do when you are unjustly criticised. But here is another idea: when your anger is rising because you feel you have been unjustly condemned, why not stop and say: "Just a minute. ... I am far from perfect. If Einstein admits he is wrong ninety-nine per cent of the time, maybe I am wrong at least eighty per cent of the time. Maybe I deserve this criticism. If I do, I ought to be thankful for it, and try to profit by it."

Charles Luckman, president of the Pepsodent Company, spends a millions dollars a year putting Bob Hope on the air. He doesn't look at the letters praising the programme, but he insists on seeing the critical letters. He knows he may learn something from them.

The Ford Company is so eager to find out what is wrong with its management and operations that it recently polled the employees and invited them to criticise the company.

?How To Stop Worrying And Start Living? By Dale Carnegie 114

I know a former soap salesman who used even to ask for criticism. When he first started out selling soap for Colgate, orders came slowly. He worried about losing his job. Since he knew there was nothing wrong with the soap or the price, he figured that the trouble must be himself. When he failed to make a sale, he would often walk around the block trying to figure out what was wrong. Had he been too vague? Did he lack enthusiasm?

Sometimes he would go back to the merchant and say: "I haven't come back here to try to sell you any soap. I have come back to get your advice and your criticism. Won't you please tell me what I did that was wrong when I tried to sell you soap a few minutes ago? You are far more experienced and successful than I am. Please give me your criticism. Be frank. Don't pull your punches."

This attitude won him a lot of friends and priceless advice.

What do you suppose happened to him? Today, he is president of the Colgate-Palmolive-Peet Soap Company-the world's largest makers of soap. His name is E. H.

Little. Last year, only fourteen people in America had a larger income than he had: $240,141.

It takes a big man to do what H. P. Howell, Ben Franklin, and E. H. Little did. And now, while nobody is looking, why not peep into the mirror and ask yourself whether you belong in that kind of company 1

To keep from worrying about criticism, here is Rule 3:

Let's keep a record of the fool things we have done and criticise ourselves. Since we can't hope to be perfect, let's do what E.H. Little did: let's ask for unbiased, helpful, constructive criticism.

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Part Six In A Nutshell - How To Keep From Worrying About Criticism RULE 1: Unjust criticism is often a disguised compliment. It often means that you have aroused jealousy and envy. Remember that no one ever kicks a dead dog.

RULE 2: Do the very best you can; and then put up your old umbrella and keep the rain of criticism from running down the back of your neck.

RULE 3: Let's keep a record of the fool things we have done and criticise ourselves.

Since we can't hope to be perfect, let's do what E. H. Little did: let's ask for unbiased, helpful, constructive criticism.

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Part Seven - Six Ways To Prevent Fatigue And Worry And Keep Your Energy And Spirits High