How To Stop Worrying And Start Living

Lincoln might have broken under the strain of the Civil War if he hadn't learned the folly of trying to answer all his savage critics. He finally said: "If I were to try to read, much less to answer, all the attacks made on me, this shop might as well be closed for any other business. I do the very best I know how- the very best I can; and I mean to keep on doing so until the end. If the end brings me out all right, then what is said against me won't matter. If the end brings me out wrong, then ten angels swearing I was right would make no difference."

When you and I are unjustly criticised, let's remember Rule 2: Do the very best yon can: and then put up your old umbrella and keep the rain of criticism from running down the back of your neck.

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Chapter 22 - Fool Things I Have Done

I have a folder in my private filing cabinet marked "FTD"- short for "Fool Things I Have Done". I put in that folder written records of the fools things I have been guilty of. I sometimes dictate these memos to my secretary, but sometimes they are so personal, so stupid, that I am ashamed to dictate them, so I write them out in longhand.

I can still recall some of the criticisms of Dale Carnegie that I put in my "FTD" folders fifteen years ago. If I had been utterly honest with myself, I would now have a filing cabinet bursting out at the seams with these "FTD" memos. I can truthfully repeat what King Saul said more than twenty centuries ago: "I have played the fool and have erred exceedingly."

When I get out my "FTD" folders and re-read the criticisms I have written of myself, they help me deal with the toughest problem I shall ever face: the management of Dale Carnegie.

I used to blame my troubles on other people; but as I have grown older-and wiser, I hope-I have realised that I myself, in the last analysis, am to blame for almost all my misfortunes. Lots of people have discovered that, as they grow older. "No one but

?How To Stop Worrying And Start Living? By Dale Carnegie 112

myself," said Napoleon at St. Helena, "no one but myself can be blamed for my fall. I have been my own greatest enemy-the cause of my own disastrous fate."

Let me tell you about a man I know who was an artist when it came to self-appraisal and self-management. His name was H. P. Howell. When the news of his sudden death in the drugstore of the Hotel Ambassador in New York was flashed across the nation on July 31, 1944, Wall Street was shocked, for he was a leader in American finance-chairman of the board of the Commercial National Bank and Trust Company, 56 Wall Street, and a director of several large corporations. He grew up with little formal education, started out in life clerking in a country store, and later became credit manager for U.S. Steel- and was on his way to position and power.

"For years I have kept an engagement book showing all the appointments I have during the day," Mr. Howell told me when I asked him to explain the reasons for his success.

"My family never makes any plans for me on Saturday night, for the family knows that I devote a part of each Saturday evening to self-examination and a review and appraisal of my work during the week. After dinner I go off by myself, open my engagement book, and think over all the interviews, discussions and meetings that have taken place since Monday morning. I ask myself: 'What mistakes did I make that time?' 'What did I do that was right-and in what way could I have improved my performance?' 'What lessons can I learn from that experience?' I sometimes find that this weekly review makes me very unhappy. Sometimes I am astonished by my own blunders. Of course, as the years have gone by, these blunders have become less frequent. This system of self-analysis, continued year after year, has done more for me than any other one thing I have ever attempted."