Gregor's sister was exhausted from going out to work, and looking after Gregor as she had done before was even more work for her, but even so his mother ought certainly not to have taken her place. Gregor, on the other hand, ought not to be neglected. Now, though, the charwoman was here. This elderly widow, with a robust bone structure that made her able to withstand the hardest of things in her long life, wasn't really repelled by Gregor. Just by chance one day, rather than any real curiosity, she opened the door to Gregor's room and found herself face to face with him. He was taken totally by surprise, no-one was chasing him but he began to rush to and fro while she just stood there in amazement with her hands crossed in front of her. From then on she never failed to open the door slightly every evening and morning and look briefly in on him. At first she would call to him as she did so with words that she probably considered friendly, such as "come on then, you old dung-beetle!", or "look at the old dung-beetle there!" Gregor never responded to being spoken to in that way, but just remained where he was without moving as if the door had never even been opened. If only they had told this charwoman to clean up his room every day instead of letting her disturb him for no reason whenever she felt like it! One day, early in the morning while a heavy rain struck the windowpanes, perhaps indicating that spring was coming, she began to speak to him in that way once again. Gregor was so resentful of it that he started to move toward her, he was slow and infirm, but it was like a kind of attack. Instead of being afraid, the charwoman just lifted up one of the chairs from near the door and stood there with her mouth open, clearly intending not to close her mouth until the chair in her hand had been slammed down into Gregor's back. "Aren't you coming any closer, then?", she asked when Gregor turned round again, and she calmly put the chair back in the corner.
Gregor had almost entirely stopped eating. Only if he happened to find himself next to the food that had been prepared for him he might take some of it into his mouth to play with it, leave it there a few hours and then, more often than not, spit it out again. At first he thought it was distress at the state of his room that stopped him eating, but he had soon got used to the changes made there. They had got into the habit of putting things into this room that they had no room for anywhere else, and there were now many such things as one of the rooms in the flat had been rented out to three gentlemen. These earnest gentlemen - all three of them had full beards, as Gregor learned peering through the crack in the door one day - were painfully insistent on things' being tidy. This meant not only in their own room but, since they had taken a room in this establishment, in the entire flat and especially in the kitchen. Unnecessary clutter was something they could not tolerate, especially if it was dirty. They had moreover brought most of their own furnishings and equipment with them. For this reason, many things had become superfluous which, although they could not be sold, the family did not wish to discard. All these things found their way into Gregor's room. The dustbins from the kitchen found their way in there too. The charwoman was always in a hurry, and anything she couldn't use for the time being she would just chuck in there. He, fortunately, would usually see no more than the object and the hand that held it. The woman most likely meant to fetch the things back out again when she had time and the opportunity, or to throw everything out in one go, but what actually happened was that they were left where they landed when they had first been thrown unless Gregor made his way through the junk and moved it somewhere else. At first he moved it because, with no other room free where he could crawl about, he was forced to, but later on he came to enjoy it although moving about in the way left him sad and tired to death and he would remain immobile for hours afterwards.
The gentlemen who rented the room would sometimes take their evening meal at home in the living room that was used by everyone, and so the door to this room was often kept closed in the evening. But Gregor found it easy to give up having the door open, he had, after all, often failed to make use of it when it was open and, without the family having noticed it, lain in his room in its darkest corner. One time, though, the charwoman left the door to the living room slightly open, and it remained open when the gentlemen who rented the room came in in the evening and the light was put on. They sat up at the table where, formerly, Gregor had taken his meals with his father and mother, they unfolded the serviettes and picked up their knives and forks. Gregor's mother immediately
