Diversity and difference in communication

by The Open University

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4.2 Talking about gender

Activity 13

0 hours 20 minutes

Think about the health or social care service you know best, as either a worker, carer or service user. Think of times in the recent past when gender came up as a topic or a factor, in talk or in writing. Your example might be drawn from casual conversation with other service users or colleagues, or from more formal discussion in meetings, or from written reports, guidelines or policies.

Discussion

Here are some examples provided by course testers.

Were your examples similar to any of these, or did you think of different ways in which gender was introduced as a factor? From our testers? responses, and perhaps from your own, you can see that gender is certainly an important factor in the ways people talk and think about interpersonal relationships in care services. Next we analyse in more detail some of the different ways in which gender is present as a factor in everyday discourse in the context of care.

From the examples above, gender appears to be a factor in two distinct, although linked, ways. One set of issues revolves around gender and power, which means the ways in which inequalities of power between men and women are evident, and either reinforced or challenged, in everyday interactions. The example of the male manager who did not allow space in a meeting for women's voices shows one way in which gendered power can be a factor in communication. However, the course tester who gave this example also referred to the ‘male? way she thought the manager handled the meeting, which introduces a second set of issues. In this example, and in the others given by our testers, there was evidence of gendered differences being discussed as a key factor in interactions and relationships. For example, in the experience of the family centre worker, there was an assumption that men might be more reluctant to share their feelings in a group than women. The examples of the male midwife and the man who wanted a male key worker both suggest that male and female service users, and male and female staff, might have different styles of communicating, and different communication needs. This recalls the discussion in Section 2 of claims that different ethnic groups have distinctive communication behaviour and needs.

Earlier you were presented with competing perspectives on ‘difference?. Before moving on to explore in more detail the ways in which issues of gender, power and difference operate in everyday interactions, it is worth pausing to reflect on the nature and origin of gender differences. What is the nature of gender, and what are its roots or origins? At this point, we should make clear the distinction between ‘sex? and ‘gender?. Whereas ‘sex? refers to basic biological and physiological differences between people designated as male and female, ‘gender? refers to the meanings, associations and identities that are connected with these basic sexual differences.

The next activity involves thinking about your own gender identity and what it means to you.

Original Copyright © 2004 The Open University. Now made available within the Creative Commons framework under the CC Attribution – Non-commercial licence (see http://creativecommons.org/licenses/by-nc-sa/2.0/uk/).